Select Contact Seller from the Seller Information section at the top of the listing. On the Find answers page, choose the topic that best matches your question. If you can't find a solution to your question, select Contact the seller. Enter the topic and your question for the seller.
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Also, how do you complain about a seller on eBay?
Contact your seller first about your complaint. Ebay's immediate reply to your complaint will be to instruct you to contact your seller. To head this off and seem prepared, contact your seller first. Wait up to three days for a reply before contacting eBay.
Also, what happens when you report a seller on eBay? Ok when you are reported to eBay; you have to go through the process of the dispute. It can take some time. Also giving you some time to get the money back. If the buyer makes a complaint to eBay then eBay will send you an alert stating you have to respond to the dispute.
In respect to this, how do I contact the seller on the eBay app?
Re: Contact seller in app
- Click on the listing and scroll down to "Ask a question:"
- After you click on the listing, scroll down to "About the Seller." Click on "Show More."
- To ask the seller a question you need to expand the seller area by tapping the down arrow this will reveal the Ask Seller a Question link:
What happens if eBay seller doesn't refund?
eBay Money Back Guarantee timelines For items where the buyer has uploaded tracking, if the seller doesn't issue a refund within 2 business days of the item's delivery to the seller, we will automatically issue the buyer a full refund on the seller's behalf. The seller will be required to reimburse us for such refunds.
Related Question AnswersHow do I get a refund on eBay if I never received an item?
Report an item that hasn't arrived through My eBay- Go to Purchase history - opens in new window or tab.
- Select More actions beside your item and then I didn't receive it.
- Tick the box beside I want a refund or I want the item.
- You have the option of adding a message to the seller.
- Select Send request.
Can you report a seller on eBay?
You can also report a seller even if you haven't initiated a transaction with her. On an item's listing page, for example, if you see that the seller is offering a product which eBay prohibits, you can click the "Report item" link.How do I get a refund through eBay?
How to Get a Refund on eBay- Go to your My eBay Purchase history, and in the drop-down menu next to the item in question, choose Return or Item not received (within 30 days of delivery).
- Verify that this is the item in question.
- Click Resolve a Problem.
- Answer the questions on the resulting page and you'll get a link to report your case.
Does eBay have a live chat?
A live chat application for you and your eBay customers! Chat with customers on eBay and your website, custom styled chat buttons, extremely easy to use app, integrates with IM clients so you can answer questions from your Smartphone, and more great features.Can a seller win a PayPal dispute?
Whatever you sell, ensure that you have enough proof to show that the customer actually ordered the item, and that it got to them in good time. This is the only way you will win any buyer claim case.Does eBay side with buyers or sellers?
eBay will side with the seller if you can prove the buyer is violating a policy in writing. If you keep a scammer talking long enough they may give themselves away in a message. All it takes is one sentence.Can eBay sellers see my email address?
The auction website eBay hides the email address of buyers and sellers to increase privacy. By default, you can see the eBay username of other users, but not their private email address. If you are actively involved in a transaction with a buyer, however, you can request a copy of their contact information.How do I send someone a message on eBay?
Find the member's item in My eBay - opens in new window or tab, and from the More actions menu, select Contact seller or Contact buyer. Type your message and select Send.How do I find a buyers phone number on eBay?
To get an eBay member's phone number, go to the Find Contact Information in the Advanced Search: Members: Find Contact Information link. Fill out the form by entering your transaction partner's user ID and the number of the item that you're inquiring about, and then click the Search button.How do I leave a message on eBay?
Click the Messages tab in My eBay. Select the Change settings link on the top right side of the page. In the Store vacation settings section, select Turn ON.Can you send your phone number on eBay?
Members can send messages to each other through eBay. We also don't allow members to offer, reference, or request email addresses, phone numbers or other contact information, physical addresses, web addresses, or links within eBay messaging systems (Best Offer, My Messages etc.).Where is advanced search on eBay?
You can find advanced search on most eBay pages, next to the main search button.Here's how it works:
- Select Advanced next to the search bar.
- Select an option under Items or Shop.
- Choose the filters you'd like to apply by ticking the boxes or entering search terms.
- Select Search.
Where is the Resolution Center on eBay?
Go to your My eBay page. In the Purchase History area, click the link to take you to the items you've purchased. Scroll down the page to find the item in question and choose Resolve a Problem from the pull-down menu at the far right. The Resolution Center's Resolve a Problem form appears.When should I report a seller on eBay?
You should only report a seller if you think they're violating our policies, for example:- They offer to sell you a listed item outside of eBay.
- They don't intend to complete the sale.
- They sent threatening messages or used abusive or vulgar language.
- They published another member's contact information.
